COVID-19 Response and Commitment
We are kindly asking each of our guests to review the detailed information below, as it relates to them, so that you can hopefully receive answers to your questions and concerns faster.
We would like to thank all of our guests for their patience and understanding during this difficult time.
May 22nd, 2020 – Sarasota County Vacation Rentals Are OPEN
Governor Ron DeSantis has accepted the Sarasota County Board of Commissioner’s (BCC) proposed plan to safely re-open vacation rentals in our County. This proposal outlines enhanced cleaning and safety practices that allowed the BCC to reopen vacation rentals in Sarasota County, which they did on Friday, May 22nd, 2020. All vacation rentals in Sarasota County are now open and available to rent if they are following these guidelines
EFFECTIVE IMMEDIATELY as of 6/16/2020!! The Governor of Florida is now allowing visitors to Sarasota County from Massachusetts, Rhode Island, District of Columbia, Delaware, and Illinois. We are excited to welcome you back to Siesta Key, and we encourage you to learn more on our website, and to make new reservations using our flexible booking policy.
As of July 6, 2020, all domestic travel restrictions are set to expire. This means that we can host guests from ALL 50 States after July 6th, 2020. We sincerely hope this happens as scheduled, however, this situation is very fluid and the Governor could extend the ban on travel for our guests from New York, New Jersey, Connecticut, and Louisiana.
For all guests arriving through August 31st, 2020, we have adopted flexible COVID-19 Policies to allow our guests to book with flexibility. These policies will remain in effect. We have also added additional safety and cleaning measures, in line or above the guidelines outlined in the BCC’s plan, to keep our guests even more protected during this time. For all reservations arriving on or before August 31, 2020, in the event you need to move your dates and receive a 100% credit, you will be allowed to do so with no expiration date, per these modified policies below.
COVID-19 Flexible Policy
We all hope that this pandemic is over very soon so that everyone can be safe, happy, healthy, and getting back to their normal lives. We miss your smiling faces and hope that our guests can begin traveling again soon. Our beautiful Summer months are right around the corner. We hope by adding some flexibility for our valued guests, they will refrain from canceling their existing reservations and provide others with the confidence to make new reservations to help #Savetourism.
To stay close to home without being home is likely among the many reasons you may wish to visit this Summer. Here is how we want to make that happen for you.
Arrivals through August, 31, 2020
All Reservations, New or Existing, with arrival dates on or before August 31st, 2020, can move their dates for a future stay.
Guests will receive a 100% credit for the total amount paid for the original reservation that they can apply to a future reservation that can be used at anytime with no expiration.
If the credit does not cover the future reservation total cost, the guest is responsible for paying the difference.
Reservations will be made on a “first come first serve” basis, and availability could become limited over time. Re-booking the reservation is the guest’s responsibility.
Arriving after September 1st, 2020
All reservations with Arrival Dates after September 1st, 2020, are currently being managed per the existing signed Terms and Conditions. As we have done since March 2020, we will continue to review the additional details made available and adjust our flexible policy accordingly. Please be patient as we prioritize our guests in order of arrival date through August 31st, 2020; and continue to monitor this ever-changing and unprecedented situation.
Incoming and Prospective Guests
If you have a reservation arriving within the date range of May 22nd, 2020 – July 6th, 2020 and you are from one of these locations: New York, New Jersey, Massachusetts, Rhode Island, Connecticut, District of Columbia, Delaware, Illinois, and Louisiana; OR, you are an international traveler, please contact your Property Manager and/or our Office immediately as we CANNOT host you.
Preparing for Your Arrival
If you are not from one of these locations, and you are planning to travel as planned, please read the information below, including the Resources section that highlights important website links and information for our valued guests. Please be aware that you will also be receiving a Pre-Arrival Email within 1-week of your arrival date, as well as a Departure Email within 48 hours of your departure that will provide additional information in compliance with the Sarasota County Board of Commissioners’ proposed plan that was approved by Governor Ron DeSantis. Please review all of these materials. This information will inform you of any pertinent information about your home, your stay, and/or our policies and procedures in response to COVID-19. Scott is available for our guests (in-house, incoming, and inquiring) if they have any questions or concerns.
Stay Close to Home Without Being Home
Unlike traditional hotels, our vacation rentals have very limited community contact points, like: shared entrances, doors, lobbies, hallways, elevators, stairways, HVAC systems etc. But, unlike your own home, we like to think that our homes are more set up for relaxation, fun, games, and activities. These are all great distractions during this time so that you and your family can stay close to home without being home. There is already enough stress these days, you should not have to worry about how you are going to keep everyone occupied.
Limited Contact and Interactions
We have made changes to better serve our guests and our staff, by practicing the “Limited Contact” protocols that have been recommended by the World Health Organization (WHO) and Center for Disease Control (CDC). All of our homes have electronic lock systems that allow our guests to check in and check out directly at their home. No need to go to a crowded lobby, just arrive and start to relax.
Please notify Scott of any issues with the home, that is not affecting your stay, and our team will correct them after your departure. If a maintenance or service request is required during your stay, this will need to be scheduled as no guests can be present at the time of our staff’s efforts to resolve the matter. All staff members will be using the approved personal protective equipment (PPE) recommended by the CDC.
Cleaning, Linen Service, and Safety Standards
In addition to our already very thorough standard cleaning procedures, we are taking extra measures to clean and disinfect our homes in their entirety between guests using CDC approved cleaning products and practices. We are also following all DBPR Sanitation Guidelines. All high touch areas, like: countertops, door handles, cabinet handles, appliances, remotes, furniture, light switches etc. are cleaned and disinfected between guests. We are also cleaning and disinfecting all soft or porous surfaces with CDC approved cleaning products for Coronavirus and other bacteria and viruses.
ALL linens, bath towels, beach towels, and kitchen towels are all laundered per manufacturer's recommendations.
To ensure a complete cleaning process has occurred, NO early arrivals will be granted, and a 4pm Check-In should be expected by all guests.
If you have any questions or concerns regarding a clean, please contact Scott.
Trash and Bin Sanitation
All of our homes have “curbside service” through Waste Management. Our maintenance man, Jose, will retrieve all of our trash cans and return them to their designated place each week. This takes this responsibility out of our guests’ hands, and ensures our trash is managed properly at all of our homes.
Property Manager Communication
Scott is one call, text, or e-mail away for our guests. No call centers, auto-attendants, call menus, etc. Just his direct cell phone number to reach him.
Prior to your arrival if any member of your travel party begins to experience any symptoms of illness, before, during, or after traveling, please contact Scott immediately and seek medical attention. CDC Signs and Symptoms – https://www.cdc.gov/coronavirus/2019-ncov/downloads/COVID19-symptoms.pdf.
Closures and Notices:
Please visit – www.flgov.com/2020-executive-orders/ – for all updates on the “Re-Opening Phases” of Florida.
Sarasota County Beaches, Restaurants, Retail Shopping, Gyms, and others are open. Restrictions may apply.
Please visit the following websites for additional information:
Sarasota County COVID-19 Information:
- Re-Opening Guidelines – view here.
CDC Guidelines for Vacation Rentals:
CDC Guidelines: Protecting Yourself and Others
CDC Guidance for Large or Extended Families Living Together:
CDC Guidance for Guests traveling with Pets:
Symptoms for Coronavirus (COVID-19):
***Note: Please contact Scott immediately if you develop any of these symptoms before, during, or after your arrival***
CDC Guidelines – What to do if you are Sick: